![]() ![]() You can reset your screen lock by using a USB cable, a computer and the Software repair feature in the Xperia Companion application. Using the Software repair feature to reset your Xperia device After you remotely erase the content, you can set up your device again with your Google account and a new screen lock.Remember that this action will delete all user data on the internal memory of your device. Erase all content from the device by following the on-screen instructions.Sign in to the Google account that is registered on your device.On a computer or in a mobile browser, go to the sign-in page for Find My Device.Turn on the device and make sure that you have an active Wi-Fi or mobile data connection.Turn off your Xperia device and remove the SD card to avoid deleting user data from the card.To reset the Xperia device using Find My Device Unless you remove the SD card before you reset your device, user data on the card will in most cases be deleted. Results: All user data on the internal memory of your device will be deleted, including downloaded apps, photos, and device settings.You also need access to a computer or a mobile device with an internet connection. A Google account has to be registered on your device and you need to know the account username and password. Requirements: This reset method requires that your device is turned on, has internet access and that Find My Device is turned on in your device.Using Find My Device to reset your Xperia device Tip: You can recover your Google account username and password using the Google Account Recovery page. If you don't remember your Google account username and password, you cannot unlock the device yourself. You then need to enter your Google account username and password in order to use the device. ![]() Depending on your security settings, your Xperia device may lock after a reset or repair. Read about the requirements and results of each option below, and choose the method that suits you best.Īttention! Before performing any of the actions described in this article, make sure you know your Google account username and password. If you forget your screen lock PIN, password or pattern, you can reset your Xperia device using either the Find My Device app from Google or the Xperia Companion computer application. ![]()
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